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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SRS products

The group "New Technologies" offers for review the products of the plant SRS: instruments for scientific research (photon counters, high-voltage power supplies, digital integrators), instruments for measuring time and frequency (frequency standards and time interval meters), general-purpose measuring instruments (RLC meters, FFT signal analyzers, arbitrary waveform generators with ultra-low distortion), vacuum and analytical instruments (lasers, gas analyzers)
  • Scientific instruments SRS
    Scientific instruments
    CS580, LDC500, CTC100, SIM900, etc.
  • Generators SRS
    Generators
    SG382, SG392, DS335, CG635, etc.
  • Audio Analyzers SRS
    Audio Analyzers
    SR1, PERF10, SR10, SR11, SR12, etc.
  • FFT analyzers, LCR meters SRS
    FFT analyzers, LCR meters
    SR770, SR780, SR715, SR720, etc.
  • Thermocouple monitors, programmable filters SRS
    Thermocouple monitors, programmable filters
    SR630, SR640, SR645, SR650, etc.
  • Devices for measuring time and frequency SRS
    Devices for measuring time and frequency
    FS725, PRS10, FS730, SR620, etc.
  • Vacuum tools SRS
    Vacuum tools
    RGA100, UGA100, CIS200, PG108, etc.
  • Analytical tools SRS
    Analytical tools
    BGA244, MPA100, QCM200, NL100, etc.

NEW TECHNOLOGIES GROUP

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